Privacy Policy

We are committed to treating the personal information we collect in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Cth.) (the Privacy Act). This Privacy Policy sets out how we handle personal information provided to us, or otherwise collected by us when providing our services to you or when otherwise interacting with you.

In this Privacy Policy, “Garden Graffiti”, “we”, “us”, “our” refers to Garden Graffiti Pty Ltd (ACN 674062750).

The information we collect

The types of personal information we may collect about you include:

  • Identity Data including first name and last name.

  • Contact Data including email address and telephone numbers.

  • Financial Data including bank account and payment card details (through our third-party payment processor, Stripe).

  • Transaction Data including details about payments to you from us and from you to us and other details of services you have purchased from us.

  • Technical and Usage Data including internet protocol (IP) address, your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour, information about your access and use of our website, including through the use of Internet cookies, your communications with our website, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider.

  • Marketing and Communications Data including your preferences in receiving marketing from us and our third parties and your communication preferences.

Our disclosures of personal information to third parties

We may disclose personal information to:

  • our employees and contractors;

  • IT service providers, data storage, web-hosting and server providers such as Squarespace and Google;

  • third party contractors, technology service providers and suppliers that assist us with providing our business processes, products and services such as Xero.

  • marketing or advertising providers such as Google and Meta;

  • payment systems operators such as Stripe;

  • third parties to collect and process data, such as Google Analytics (To find out how Google uses data when you use third party websites or applications, please see www.google.com/policies/privacy/partners/).

  • We may use cookies on our website. Cookies are text files placed in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do recognise you when you return to our online website and allow third parties, such as Google and Meta, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns.

Your rights and controlling your personal information

  • Your choice: Please read this Privacy Policy carefully. If you provide personal information to us, you understand we will collect, hold, use and disclose your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect our ability to provide our Services to you and your use of our Services.

  • Restrict and unsubscribe: To object to processing for direct marketing/unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

Storage and security

We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures, to safeguard and secure personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

While we are committed to security, we cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk. 

For any questions or notices, please contact us at:

Garden Graffiti (ACN 674062750)

Email: hello@gardengraffiti.com.au

Last Update: 20 January 2025